Introduction to Public Administration

Online Short Course

R12 018.00 R8 408.00

Course Fees
10 weeks


Public administration is the clash of politics and administration. Public values and ethics are an integral part of public administration in ensuring that government is held to account in serving its citizenry and minimising corruption and maladministration within departments. This course has been designed for anyone who is currently working or wanting to explore the option to work in the public sector. It is imperative that individuals equip themselves with the relevant knowledge, skills and competencies to make a meaningful and successful contribution to South Africa’s governance.


This Public Administration Online Short Course is designed to assist you in developing the theoretical understanding in the role of organisational bureaucracy, public sector decision-making and the influence thereof. By the end of this course, you should be able to analyse employee performance management and wellness, intergovernmental relations, ethics and values, and wrap up with being able to identify and analyse the impact of e-government and m-government. You will also gain insight into the structure and function of the South African public sector, providing you with a holistic view of the public service.

Subject Expert

This course was developed by Ashleigh Edden in conjunction with Professor Robert Cameron. Ashleigh Edden is currently completing her Ph.D in Public Administration at the University of Cape Town. She has extensive knowledge of constitutional, legal and institutional arrangements governing the South African public sector through her work with the Justice Alliance of South Africa (JASA) and the Helen Suzman Foundation. Her passion is found working with people, research and policy that promote liberal constitutional democracy and sustainable socio-economic growth.

Robert Cameron is a Professor of Public Administration in the Department of Political Studies, University of Cape Town. He is also a Senior Fellow at the Global Cities Institute, University of Toronto. He has published over 90 journal articles and book chapters on public administration, public service reform and local government. He has also written a number of policy reports on Public Administration and Management topics for both local and international organisations.

Tutor Support

Each course is assigned its own Online Academic Tutor, who is ready and waiting to guide and assist their learners throughout their learning experience.

The Online Academic Tutor, who is assigned to your course, is trained to build each student up to reach their fullest potential. Students can expect their Online Academic Tutor to answer questions, offer advice and provide further clarification on any academic aspects.

Course and Technical Requirements

BASIC REQUIREMENTS To successfully access and complete this course, you will be required to have a registered email account, access to a computer/laptop/tablet and stable internet connection. You will be required to be familiar with using a computer as you may need to be able to read and download documents in Adobe PDF Reader, view Microsoft PowerPoint presentations, and read and create documents in Microsoft Word.

ADDITIONAL REQUIREMENTS Our online short learning programmes may require additional software applications. These additional software applications requirements will be communicated to you in this information pack and/or on the website course page. Damelin Online does not provide any additional software applications required for online short learning programmes.

Please note: Google, YouTube and Vimeo may be used in our online course delivery. If any of these services are blocked in your jurisdiction, you may have difficulty in accessing our course content.

How You Will Learn

Our online short learning programmes are broken into self-paced manageable modules, designed to assist you throughout your learning process through diverse learning activities:

  • Learn through all your interactive course notes
  • Review case studies and supplementary resources
  • Apply and evaluate what you have learned in each module with the self-grading quizzes and assignment submissions
  • View a range of course video lectures presented by our Subject Matter Experts
  • Network, collaborate and interact with your fellow participants and Online Course Facilitator via the discussion forum and Zoom webinars


Upon successful completion of this online short learning programme, you will receive the recognition of your knowledge and skills with a Damelin Certificate of Competence. Your certificate of competence will be issued in your registered name and will be couriered at no additional cost.

You will be required to complete a series of assessments that will be facilitated through our virtual learning environment. Your course handbook will be made available to you once you have commenced with your short learning programme.


  • MODULE 0
    Orientation Module
  • MODULE 1
    Understanding Public Administration
  • MODULE 2
    The Bureaucracy
  • MODULE 3
    Public Sector Decision Making
  • MODULE 4
    Human Resources and Performance Management
  • MODULE 5
    Public Sector Motivation
  • MODULE 6
    Intergovernmental Relations
  • MODULE 7
    Ethics and Values
  • MODULE 8
    E-Government and M-Government
  • MODULE 9

Payment options available to you

credit card
payment plan
EFT/Direct Deposit


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